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Living it Up's future is as a national platform for Scotland
Categories: Choice, Collaboration, Community, Connectedness, Economic Impacts, Living it Up, Recruitment and adoption, The future
More information: https://portal.livingitup.org.uk/
New enablers can help overcome challenges of governance and scalability
What does an organisation need to do to transform with digital services?
Responding to programme changes generates learning and best practice
The key to clinical acceptance and adoption
For ambitious programmes like Living it Up planning timelines need to be much longer
Buy in from clinicians and citizens is more important than technology
It is hard to recruit people to a service they can't see
Setting target numbers before engaging the users can cause issues.
Using appropriate digital metrics may be more useful than setting simple user targets
Co-design is very different from traditional consultation approaches.
Involved designing with multiple user groups both professional and public.
Innovators need to identify pioneering clinicians
A shared vision can turn the community on to healthcare programmes.
The four key services in Living it Up.
Unusual partners can help healthcare organisations engage with users
The aim was to have services that could work nationally
Rolling out a range services at the scale of dallas had never been done before
Providing a challenge to traditional evaluation approaches
Digital interventions can deliver more than traditional approaches
Stakeholder commitment is the key to successful deployment
Co-Design can be a revelation to professionals
A vision for a new or transformed service is the key to adoption
Year Zero developed a wide range of digitally enabled services
This is mainstream healthcare not IT
Other sectors have empowered their users to take control and do more; can this work for healthcare.
Why recruiting to a target is the wrong approach
Evaluating service transformation means moving beyond Randomised Control Trials
Focus on deployment, learning and benefit in the real world
Think carefully about achievable timescales and holistic approaches to evaluation
dallas products and services were developed with users in the wild rather than a lab
Interoperability is key to delivering a successful service
The Mi team has learned that you need multiple routes to deployment and a real appetite for change
Even in a digital project initial facetime is essential
Plans for expanding Living it Up after dallas.
Capitalise on enthusiasm as much as possible
Engaging with sceptical clinicians is crucial to transformation
Liverpool museum and a local digital SME created this innovative dementia application
PainSense is a new digital service for sufferers of chronic pain
Determination and the right clinical champions are the key to success
Try something different and be prepared to think again
Two alternative strategies for digitally enabled transformation
What characteristics of the Vitality GP Partnership made it the most successful new service in Year Zero?
Living it Up and its target audience
A service to support peoples self management more effectively
Self Care is not in the DNA of the NHS
Involving both qualitative and quantitative approaches
What is required to deliver a successful NHS digital service?
From Randomised Control Trials to AB testing
There are ways of reaching all users
Introducing new services means being prepared to change the offer to users
The dallas communities developed successful strategies for engaging staff and service users
This needs organisations with a vision and willingness and ability to change
Local initiatives may scale faster and deeper than national solutions
How activating citizens has allowed Mi to scale up
Living it Up could become the citizen interface for health and social care in Scotland.
Normalisation Process Theory was used to glean learning from qualitative data
Commmissioners have crucial role to play in transformation though digital
Citizens and clinicians each need an engagement plan
What evidence do we need before we transform services?
Putting citizens and consent first could improve data sharing
Diverse partners brought special skills to Year Zero
Designer Davie McGirr describes the Year Zero suite of digital tools.