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Responding to programme changes generates learning and best practice
Categories: Co Design, Collaboration, Community, Contribution, Evaluation, Recruitment and adoption
dallas was a complex ever-changing project not a single service
Previous projects and trials suggested a large scale demonstrator programme was needed
This large scale trial provoked as many questions as it answered
Join the collaboration
Deployment in the real world makes evaluation messy
It is hard to recruit people to a service they can't see
Setting target numbers before engaging the users can cause issues.
Using appropriate digital metrics may be more useful than setting simple user targets
How did Living it Up use co-design and what were the challenges?
Innovators need to identify pioneering clinicians
dallas took a systems approach to scale in contrast to clinical trials based on older technology
Rolling out a range services at the scale of dallas had never been done before
Providing a challenge to traditional evaluation approaches
Evaluation models from the pharma industry don’t test behaviour or system change
Why recruiting to a target is the wrong approach
Local benefits need to be evaluated locally
Evaluating service transformation means moving beyond Randomised Control Trials
Focus on deployment, learning and benefit in the real world
Think carefully about achievable timescales and holistic approaches to evaluation
dallas products and services were developed with users in the wild rather than a lab
There are high level issues that remain to be solved.
Organisations find operationalising change difficult even if they are enthusiastic
Healthcare needs to take some responsibility for digital enablement
We need a new conversation about privacy, technology and Information Governance
There was no socioeconomic divide in accessing dallas digital services
We need new ways of evaluating transformed services
Clinicians listen when patients report the benefits of self care
Capitalise on enthusiasm as much as possible
Living it Up is now a live service - what does that mean for innovation?
A new organisation to build on the legacy of dallas
DHACA promotes market access, procurement and business models for innovators
Reducing A+E attendance with multichannel GP access
DHACA’s biggest achievement to date
More Independent has commisioned a range of insight studies to prove the impact of dallas
Involving both qualitative and quantitative approaches
From Randomised Control Trials to AB testing
Are organisations, individuals or policy makers ready for these technologies
The dallas communities developed successful strategies for engaging staff and service users
Delivering significant reductions in hospital admissions in real life use
Normalisation Process Theory was used to glean learning from qualitative data
What evidence do we need before we transform services?
Progresss towards a new process for approving medical apps.
Diverse partners brought special skills to Year Zero