Alongside the switch from physical to online appointments, the dispensing of medicines has undergone an equally dramatic change since the arrival of Covid-19. The key difference is that for a GP it’s another way for patients to access the same resource; the resource is little changed. However whilst there are many physical pharmacies, there are very few online ones. The result is that the demand on these online pharmacies has grown faster than anyone could have predicted before the pandemic struck, creating major challenges in meeting this huge rise without compromising safety or speed of delivery. On Wednesday 4th November Stephen Bourke, co-founder of Echo Pharmacy kindly took time out of his extremely busy schedule to tell us his story.
Stephen is co-founder of Echo, a pharmacy app he developed based on his experience as a patient and which exited to McKesson in June 2019. Before Echo, he launched Lloyds Pharmacy’s online doctor business in Ireland and Australia. Stephen is an NHS Innovation Fellow and advises a number of early stage HealthTech companies.